Dear LLM, Why Are They Complaining? On Root Cause Analysis (RCA) In Customer Service Automation Using Large Language Models (LLMS).

Wed, 01 Jan 2025 00:00:00 +0100

Kadhim Hayawi, Sakib Shahriar:
Dear LLM, Why Are They Complaining? On Root Cause Analysis (RCA) In Customer Service Automation Using Large Language Models (LLMS). ICHMS 2025: 338-343