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ORCIDInternational Journal of Service Science, Management, Engineering, and Technology, Volume 4
Volume 4, Number 1, 2013
- Jyoti Kainth, Harsh V. Verma:
Perceived Value and Brand Loyalty in Fine Dining Service. 1-12 - G. Varaprasad, Kailas Sree Chandran, Rajagopalan Sridharan
, Anandakuttan B. Unnithan:
An Empirical Investigation on Credit Card Adoption in India. 13-29 - Maya Kaner, Tamar Gadrich, Shuki Dror, Yariv N. Marmor:
Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology. 30-46 - Markku Tinnilä:
Measurement of Service Efficiency in Different Types of Banking Services: Mass Services, Service Factories, Service Shops, and Professional Services. 47-67
Volume 4, Number 2, 2013
- Jorge Cardoso, Carlos Pedrinaci, Torsten Leidig, Paulo Rupino, Pieter De Leenheer:
Foundations of Open Semantic Service Networks. 1-16 - Kyrill Meyer, Michael Thieme, Christian Zinke:
Product-Service-Lifecycle: Methods and Functions for the Development and Management of Product-Related Services. 17-33 - Michael Prilop, Liina Tonisson, Lutz Maicher:
Designing Analytical Approaches for Interactive Competitive Intelligence. 34-45 - Sabrina Cocca:
Significance of Qualitative Factors for a Deeper Understanding of Service Productivity. 46-59 - Michael Becker, Stephan Klingner:
A Metamodel for Component-Based Service Modeling. 60-77 - Nizar Abdelkafi, Romy Hilbig:
Innovation in Service System Solutions: How Can New Business Models Drive the Transformation of Regions and Sectors in Europe? 78-91 - Michael Sonnenberg, Stefan Kühne, Michael Becker:
Classification of Technical Operation Services for Renewable Energy Power Plants. 92-101
Volume 4, Number 3, 2013
- Francisco Javier Miranda González, Sergio Rubio, Antonio Chamorro Mera:
An Assessment Methodology for Hotel Websites: Application to the Top 10 Cities Destination in the World. 1-17 - Thabet Slimani:
Approaches for Semantic Web Service: An Overview. 18-36 - Anil Bilgihan, Anupama Sukhu, Jay Kandampully:
The Role of Website Features in Creating Loyalty: The Mediating Effect of Commitment. 37-50 - Emna Cherif:
Analysis of the Internet Impact on the Real Estate Industry. 51-67
Volume 4, Number 4, 2013
- Amer Al-Badarneh, James C. Spohrer, Basheer Al-Duwairi:
A Model Curriculum for Undergraduate Program in IT SSME. 1-18 - Anil Bilgihan, Denver Severt, Jay Kandampully:
Using Word Trees, Word Networks, and Tag Clouds to Provide Meaningful Insights: A Case Study of Electronic Word of Mouth for Hotel Service Delivery. 19-42 - Véronique Favre-Bonte, Elodie Gardet, Catherine Thevenard-Puthod:
Identifying Different Forms of Innovation in Retail Banking. 43-57 - Lujing Yang, Ke Xing, David Ness:
A Unified Model of Product Service Systems Representation. 58-72
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