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ORCIDInternational Journal of Information Systems in the Service Sector, Volume 2
Volume 2, Number 1, 2010
- Abey Kuruvilla, Suraj M. Alexander:
Predicting Ambulance Diverson. 1-10 - Jan Marco Leimeister, Uta Franziska Knebel, Helmut Krcmar:
Hybrid Value Creation in the Sports Industry: The Case of a Mobile Sports Companion as IT-Supported Product-Service-Bundle. 11-25 - Paul F. Schikora, Michael R. Godfrey, Brian D. Neureuther:
Connect Time Limits and Performance Measures in a Dial-Up Modem Pool System. 26-48 - Efstratios C. Emmanouilidis, Anastasios A. Economides
:
ICT Usage by Greek Accountants. 49-70 - Umit Topacan, Nuri Basoglu, Tugrul U. Daim:
Exploring the Adoption of Technology Driven Services in the Healthcare Industry. 71-93
Volume 2, Number 2, 2010
- Roslin V. Hauck, Sherry M. B. Thatcher, Suzanne P. Weisband:
Temporal Aspects of Information Technology Use: Increasing Shift Work Effectiveness. 1-18 - Yair Levy, Theon L. Danet:
Implementation Success Model in Government Agencies: A Case of a Centralized Identification System at NASA. 19-32 - Ángel García-Crespo, Ricardo Colomo-Palacios, Juan Miguel Gómez-Berbís, Fernando Paniagua Martín:
SERREA: A Semantic Management System for Retail Real Estate Agencies. 33-47 - Marianna Sigala:
Mass Customisation Models for Travel and Tourism Information e-Services: Interrelationships Between Systems Design and Customer Value. 48-69 - Ahmad M. Khasawneh, Mohammad Bsoul, Ibrahim Obeidat, Iyad Al Azzam:
Technology Fears: A Study of e-Commerce Loyalty Perception by Jordanian Customers. 70-77
Volume 2, Number 3, 2010
- A. S. N. Murthy, Vishnuprasad Nagadevara, Rahul De':
Predictive Models in Cybercrime Investigation: An Application of Data Mining Techniques. 1-12 - Isabella Bonacci, Oscar Tamburis:
Deploying New Perspectives of Network Organizations for Chronic Diseases' Integrated Management. 13-27 - Johan De Jager, Werner Soontiens:
Marketing and Reputation in the Services Sector: Higher Education in South Africa and Singapore. 28-41 - Zhongxian Wang, Ruiliang Yan, Qiyang Chen, Ruben Xing:
Data Mining in Nonprofit Organizations, Government Agencies, and Other Institutions. 42-52 - Anand Parkash Bansal, Vishnuprasad Nagadevara:
Understanding Expectations, Perceptions and Satisfaction Levels of Customers of Military Engineer Services in India. 53-73
Volume 2, Number 4, 2010
- Luís Ferreira Pires, Arjen van Oostrum, Fons Wijnhoven:
Service Registry Design: An Information Service Approach. 1-21 - Kamrul Ahsan, Abdullahil Azeem:
Operational Performance Analysis of a Public Hospital Laboratory. 22-38 - Steven Walczak, Deborah L. Kellogg, Dawn G. Gregg:
A Mashup Application to Support Complex Decision Making for Retail Consumers. 39-56 - María J. Martínez-Argüelles, José M. Castán, Angel A. Juan:
Using the Critical Incident Technique to Identify Factors of Service Quality in Online Higher Education. 57-72
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