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HMD - Praxis der Wirtschaftsinformatik, Volume 288

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Volume 288, December 2012

Cloud-Service-Management

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Thorsten Pröhl, Jonas Repschläger, Koray Erek, Rüdiger Zarnekow:
IT-Servicemanagement im Cloud Computing. 6-14
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Robert Heininger, Holger Wittges, Helmut Krcmar:
Literaturrecherche zu IT-Servicemanagement im Cloud Computing. 15-23
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Alexander Robrecht, Regine Dörbecker, Carsten Möller, Tilo Böhmann:
Entscheidungsunterstützung für Cloud Computing - ITIL Service Lifecycle. 24-32
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Fabian Stein, Stephan Schneider, Ali Sunyaev:
ITIL als Grundlage zur Zertifizierung von Cloud-Services und -Anbietern. 33-41
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Rainer Schmidt, Michael Möhring, Christian Koot, Manfred Rössle:
Servicemanagement in Cloud-Umgebungen - Einsatz und Möglichkeiten von Metaservices. 42-49
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Marc Walterbusch, Frank Teuteberg:
Vertrauen im Cloud Computing. 50-59
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Stephan Zimmermann, Christopher Rentrop:
Schatten-IT. 60-68
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Daniel Kailer, Peter Mandl:
Hoch verfügbare und konsistente Datenhaltung in der Cloud. 69-77
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Sebastian Huber, Sven Schwarz, Anupam Kaul:
Identifikation relevanter Services für die Cloud 3.0 - Enterprise Domain Model. 78-86
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Franziska Wauch, Sascha Meyer:
Agilität im IT-Servicemanagement - Ansätze für flexible Stabilität. 87-93

Weitere Fachthemen

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Frank Habermann:
Social Media in Unternehmen - was Freizeitnutzer denken. 94-103
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Karsten Bunk, Julia Heidemann, Uwe Mengel, Sebastian Stern:
Social Media am Beispiel des Arbeitsmarktmonitors der Bundesagentur für Arbeit. 104-112

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