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ORCIDBusiness Process Management Journal, Volume 22
Volume 22, Number 1, 2016
- Tingting Huang
, Kazuhiko Yasuda:
Comprehensive review of literature survey articles on ERP. 2-32 - Fouad Zablith, Samer Faraj, Bijan Azad:
Organizational knowledge generation: lessons from online communities. 33-55 - Stefania Bisogno, Armando Calabrese, Massimo Gastaldi, Nathan Levialdi Ghiron:
Combining modelling and simulation approaches: How to measure performance of business processes. 56-74 - Delvin Grant:
Business analysis techniques in business reengineering. 75-88 - Erlinda N. Yunus, Suresh K. Tadisina:
Drivers of supply chain integration and the role of organizational culture: Empirical evidence from Indonesia. 89-115 - Ali Khosravi:
Business process rearrangement and renaming: A new approach to process orientation and improvement. 116-139 - Vishal Ashok Bhosale, Ravi Kant:
Metadata analysis of knowledge management in supply chain: Investigating the past and predicting the future. 140-172 - Tomislav Hernaus, Vesna Bosilj-Vuksic, Mojca Indihar Stemberger:
How to go from strategy to results? Institutionalising BPM governance within organisations. 173-195 - Alberto Felice De Toni, Giovanni De Zan, Cinzia Battistella:
Organisational capabilities for internal complexity: an exploration in the Coop stores. 196-230 - Henry C. W. Lau, Dilupa Nakandala, Premaratne Samaranayake, Paul K. Shum:
BPM for supporting customer relationship and profit decision. 231-255
Volume 22, Number 2, 2016
- Manlio Del Giudice:
Discovering the Internet of Things (IoT) within the business process management: A literature review on technological revitalization. 263-270 - Marco Ferretti, Francesco Schiavone:
Internet of Things and business processes redesign in seaports: The case of Hamburg. 271-284 - Ludovico Solima, Maria Rosaria Della Peruta, Vincenzo Maggioni:
Managing adaptive orientation systems for museum visitors from an IoT perspective. 285-304 - Eduardo de Senzi Zancul, Silvia M. Takey, Ana Paula Bezerra Barquet, Leonardo Heiji Kuwabara, Paulo A. Cauchick Miguel, Henrique Rozenfeld:
Business process support for IoT based product-service systems (PSS). 305-323 - Manlio Del Giudice, Francesco Campanella, Luca Dezi:
The bank of things: An empirical investigation on the profitability of the financial services of the future. 324-340 - Alan Murray, Armando Papa, Benedetta Cuozzo, Giuseppe Russo:
Evaluating the innovation of the Internet of Things: Empirical evidence from the intellectual capital assessment. 341-356 - Veronica Scuotto, Alberto Ferraris, Stefano Bresciani:
Internet of Things: Applications and challenges in smart cities: a case study of IBM smart city projects. 357-367 - Aluisius Hery Pratono:
Strategic orientation and information technological turbulence: Contingency perspective in SMEs. 368-382 - Andrea Caputo, Giacomo Marzi, Massimiliano Matteo Pellegrini:
The Internet of Things in manufacturing innovation processes: Development and application of a conceptual framework. 383-402 - Raffaele Trequattrini, S. M. Riad Shams, Alessandra Lardo, Rosa Lombardi:
Risk of an epidemic impact when adopting the Internet of Things: The role of sector-based resistance. 403-419 - Gandolfo Dominici, Vasja Roblek, Tindara Abbate, Mario Tani:
Click and drive: Consumer attitude to product development: Towards future transformations of the driving experience. 420-434 - Manlio Del Giudice:
Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms.
Volume 22, Number 3, 2016
- Liziane Silva Menezes, Miguel Afonso Sellitto, Tatiane Pereira Librelato, Miriam Borchardt, Giancarlo Medeiros Pereira:
Identification and quantification of influent factors in perceived quality of the e-service provided by a university. 438-457 - Frank Hadasch, Alexander Maedche, Shirley Gregor:
The influence of directive explanations on users' business process compliance performance. 458-483 - Chebiyyam Murthy, Sidhartha S. Padhi, Narain Gupta, Kanwal Kapil:
An empirical investigation of the antecedents of value co-creation in B2B IT services outsourcing. 484-506 - Omar AlShathry:
Business process management: a maturity assessment of Saudi Arabian organizations. 507-521 - Sonal Daulatkar, Purnima S. Sangle:
Proposed re-conceptualization of IT business value benefits. 522-545 - Matloub Hussain, Mohsin Malik, Hamda S. Al Neyadi:
AHP framework to assist lean deployment in Abu Dhabi public healthcare delivery system. 546-565 - Julio César Sampaio do Prado Leite, Flávia Maria Santoro, Claudia Cappelli, Thaís Vasconcelos Batista, Fabiana Jack Nogueira Santos:
Ownership relevance in aspect-oriented business process models. 566-593 - Jan vom Brocke, Theresa Schmiedel, Alexander Simons, Alexander Michael Schmid, Martin Petry, Christoph Baeck:
From local IT needs to global process transformation: Hilti's customer service program. 594-613 - Chengbo Wang, Zhaofang Mao, James O'Kane, Jun Wang:
An exploration on e-retailers' home delivery - strategic elements and their prioritisation. 614-633 - Carolina Resende Haddad, Diego Hernando Florez Ayala, Mauricio Uriona-Maldonado, Fernando Antônio Forcellini, Álvaro Guillermo Rojas Lezana:
Process improvement for professionalizing non-profit organizations: BPM approach. 634-658
Volume 22, Number 4, 2016
- Irene Kilubi:
Investigating current paradigms in supply chain risk management - a bibliometric study. 662-692 - Malte Martensen, Stephanie Ryschka, Till Blesik, Markus Bick:
Collaboration in the consulting industry: Analyzing differences in the professional use of social software. 693-711 - Antonio Batocchio, Antonio Ghezzi, Andrea Rangone:
A method for evaluating business models implementation process. 712-735 - Martti Lindman, Kyösti Pennanen, Jens Rothenstein, Barbara Scozzi, Zsuzsanna Vincze:
The value space: how firms facilitate value creation. 736-762 - Monica Anastassiu, Flávia Maria Santoro, Jan Recker, Michael Rosemann:
The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context. 763-790 - Marlen Christin Jurisch, Zuzana Rosenberg, Helmut Krcmar:
Emergent risks in business process change projects. 791-811 - Loukas K. Tsironis, Alexandros G. Psychogios:
Road towards Lean Six Sigma in service industry: a multi-factor integrated framework. 812-834 - Mohammad Ehson Rangiha, Marco Comuzzi, Bill Karakostas:
A framework to capture and reuse process knowledge in business process design and execution using social tagging. 835-859 - Dilupa Nakandala, Henry C. W. Lau, Andrew Ning:
A hybrid approach for cost-optimized lateral transshipment in a supply chain environment. 860-878 - Jens Mehmann, Frank Teuteberg:
Process reengineering by using the 4PL approach: A case study on transportation processing in the agricultural bulk logistics sector. 879-902
Volume 22, Number 5, 2016
- Barbara M. Savage, Sampath Kumar Sreevathsan:
Enhancing Black Belts via academic mastery. 909-923 - Abdullah Alhaqbani, Deborah M. Reed, Barbara M. Savage, Jana Ries:
The impact of middle management commitment on improvement initiatives in public organisations. 924-938 - Seema Arif:
Leadership for change: Proposed organizational development by incorporating systems thinking and quality tools. 939-956 - Hatice Camgöz-Akdag, H. Pinar Imer, K. Nazli Ergin:
Internal customer satisfaction improvement with QFD technique. 957-968 - Florian Pasch, Christoffer Rybski, Roland Jochem:
Empirical study on quality management for product-service systems in industrial environment. 969-978 - Narda B. Ocampo Jimenez, Roberto Baeza Serrato:
Effectiveness of QFD in a municipal administration process. 979-992 - Jan M. Myszewski:
On sustainable development of organization. 993-1008 - Maria Odette Lobato-Calleros, Karla Fabila Rodriguez, Paulina Carrera-Lobato, Rodrigo Carrera-Lobato:
Development and testing of an assessment model for social enterprises: The case of Capeltic in Mexico. 1009-1020 - Madhav N. Sinha:
Selected papers from the 7th Canadian Quality Congress.
Volume 22, Number 6, 2016
- Raffaele Fiorentino:
Operations strategy: a firm boundary-based perspective. 1022-1043 - Goutam Kumar Kundu, Jayachandra Bairi:
A process model framework for Participants area of AACSB standards. 1044-1068 - Devika Nadarajah, Sharifah Latifah Syed Abdul Kadir:
Measuring Business Process Management using business process orientation and process improvement initiatives. 1069-1078 - Alicja Gebczynska:
Strategy implementation efficiency on the process level. 1079-1098 - Boyd A. Nicholds, John P. T. Mo:
Estimating performance from capabilities in business process improvement. 1099-1117 - Amin Hakim, Majid Gheitasi, Farzad Soltani:
Fuzzy model on selecting processes in Business Process Reengineering. 1118-1138 - Marcela Lage Monteiro de Castro, Mário Teixeira Reis Neto, Cláudia Aparecida Avelar Ferreira, Jorge Filipe da Silva Gomes:
Values, motivation, commitment, performance and rewards: analysis model. 1139-1169 - Sunil Kumar C. V., Srikanta Routroy:
Analysis of preferred customer enablers from supplier's perspective. 1170-1191 - Christine Chevallier, Zouhair Laarraf, Jean Sébastien Lacam, Anthony Miloudi, David Salvetat:
Competitive intelligence, knowledge management and coopetition: The case of European high-technology firms. 1192-1211 - Fatemeh Rahimian, Charles Møller, Lars Hvam:
Succeeding in process standardization: Explaining the fit with international management strategy. 1212-1246 - R. Jayaraman:
Project cost control: a new method to plan and control costs in large projects. 1247-1268
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