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12th IWSDS 2021: Singapore
- Svetlana Stoyanchev, Stefan Ultes, Haizhou Li

:
Conversational AI for Natural Human-Centric Interaction - 12th International Workshop on Spoken Dialogue System Technology, IWSDS 2021, Singapore. Lecture Notes in Electrical Engineering 943, Springer 2022, ISBN 978-981-19-5537-2
Natural Language Understanding
- Pengfei Liu, Kun Li, Helen Meng:

Out-of-Scope Domain and Intent Classification through Hierarchical Joint Modeling. 3-16 - Kei Wakabayashi

, Johane Takeuchi, Mikio Nakano:
Segmentation-Based Formulation of Slot Filling Task for Better Generative Modeling. 17-31 - Frédéric Béchet, Christian Raymond, Achraf Hamane, Rim Abrougui, Gabriel Marzinotto, Géraldine Damnati:

Can We Predict How Challenging Spoken Language Understanding Corpora Are Across Sources, Languages, and Domains? 33-45
Personalisation and Generation
- Hiroaki Takatsu, Ryota Ando, Hiroshi Honda

, Yoichi Matsuyama, Tetsunori Kobayashi:
Personalized Extractive Summarization with Discourse Structure Constraints Towards Efficient and Coherent Dialog-Based News Delivery. 49-66 - Ye Liu, Wolfgang Maier, Wolfgang Minker, Stefan Ultes:

Empathetic Dialogue Generation with Pre-trained RoBERTa-GPT2 and External Knowledge. 67-81 - Suraj Pandey, Svetlana Stoyanchev, Rama Doddipatla

:
Towards Handling Unconstrained User Preferences in Dialogue. 83-97 - Lena Reed, Cecilia Li, Angela Ramirez, Liren Wu, Marilyn A. Walker:

Jurassic is (Almost) All You Need: Few-Shot Meaning-to-Text Generation for Open-Domain Dialogue. 99-119
Spoken and Multimodal Interaction
- Joshua Y. Kim, Chunfeng Liu, Rafael A. Calvo, Kathryn McCabe, Silas C. R. Taylor, Björn W. Schuller, Kaihang Wu:

Comparison of Automatic Speech Recognition Systems. 123-131 - Ryota Yahagi, Yuya Chiba, Takashi Nose

, Akinori Ito:
Multimodal Dialogue Response Timing Estimation Using Dialogue Context Encoder. 133-141 - Sara Asai, Koichiro Yoshino, Seitaro Shinagawa, Sakriani Sakti, Satoshi Nakamura:

Eliciting Cooperative Persuasive Dialogue by Multimodal Emotional Robot. 143-158
Dialogue Evaluation
- Kazunori Komatani, Ryu Takeda, Keisuke Nakashima, Mikio Nakano:

Design Guidelines for Developing Systems for Dialogue System Competitions. 161-177 - Alexandros Papangelis, Nicole Chartier, Pankaj Rajan, Julia Hirschberg, Dilek Hakkani-Tur

:
Understanding How People Rate Their Conversations. 179-189
Dialogue Modelling and Applications
- Mao Saeki, Weronika Demkow, Tetsunori Kobayashi, Yoichi Matsuyama:

A WoZ Study for an Incremental Proficiency Scoring Interview Agent Eliciting Ratable Samples. 193-201 - Florian Kunneman

, Koen V. Hindriks
:
SUPPLE: A Dialogue Management Approach Based on Conversation Patterns. 203-217 - Nicholas Thomas Walker, Torbjørn Dahl, Pierre Lison

:
Dialogue Management as Graph Transformations. 219-227
Chatbots and Conversational Agent Technologies
- Kazumi Nagao, Ryuichiro Higashinaka, Kazuto Ataka:

Data Collection for Detecting Unwillingness to Answer Questions in Dialogue. 231-242 - Mayank Soni, Benjamin R. Cowan, Vincent Wade:

Enhancing Self-disclosure In Open-Domain Dialogue By Candidate Re-ranking. 243-252 - Yuexin Cao, Vicente Iván Sánchez Carmona, Xiaoyi Liu, Changjian Hu, Neslihan Iskender, André Beyer

, Sebastian Möller
, Tim Polzehl:
On the Impact of Self-efficacy on Assessment of User Experience in Customer Service Chatbot Conversations. 253-262 - Sota Horiuchi, Ryuichiro Higashinaka:

Learning to Ask Specific Questions Naturally in Chat-Oriented Dialogue Systems. 263-276 - Koh Mitsuda, Ryuichiro Higashinaka, Hiroaki Sugiyama, Masahiro Mizukami, Tetsuya Kinebuchi, Ryuta Nakamura, Noritake Adachi, Hidetoshi Kawabata:

Fine-Tuning a Pre-trained Transformer-Based Encoder-Decoder Model with User-Generated Question-Answer Pairs to Realize Character-Like Chatbots. 277-290 - Chen Zhang

, Luis Fernando D'Haro
, Yiming Chen
, Thomas Friedrichs, Haizhou Li:
Investigating the Impact of Pre-trained Language Models on Dialog Evaluation. 291-306

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