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14th Global Sourcing Workshop 2019: Obergurgl, Austria

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Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks:
Digital Technologies for Global Sourcing of Services - 14th International Workshop on Global Sourcing of Information Technology and Business Processes, Global Sourcing 2019, Obergurgl, Austria, December 18-21, 2019, Proceedings. Lecture Notes in Business Information Processing 410, Springer 2020, ISBN 978-3-030-66833-4
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Vipin K. Suri, Marianne D. Elia, Jos van Hillegersberg:
Gravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy. 1-16
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Daniel Gerster, Christian Dremel:
How Agility Can Be Increased in IT Sourcing and Contracting: Learnings from an Autonomous Driving Case. 17-37
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Dragos Vieru, Simon Bourdeau, Thibaut Coulon, Élodie Boissières:
IT Infrastructures Sourcing Challenges and Practices of Exploration-for-Exploitation in Public Sector Organizations: A Delphi Study. 38-68
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Erik Beulen:
Digital Maturity: A Survey in the Netherlands. 69-81
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Jos van Hillegersberg, Jonas Hedman:
Smart Contracts for Global Sourcing Arrangements. 82-92
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Paul Alpar, Lars Osterbrink, Eva Klein:
Outsourcing and Offshoring to Individuals. 93-109
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Muath Abdulrahman, Ciara Heavin, Gaye Kiely:
Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach - Research in Progress. 110-123
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Robert Marciniak, Peter Moricz, Mate Baksa:
Towards Business Services 4.0 - Digital Transformation of Business Services at a Global Technology Company. 124-144
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Ilan Oshri, Albert Plugge:
What Do You See in Your Bot? Lessons from KAS Bank. 145-161
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Kevan Penter, Brian Perrin, John Wreford, Graham Pervan:
Designing a Sourcing Ecosystem for Strategic Innovation Through "Big Data" Applications. 162-192

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