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Business Process Management 2013
- Michael Glykas:

Business Process Management - Theory and Applications. Studies in Computational Intelligence 444, Springer 2013, ISBN 978-3-642-28408-3 - John Krogstie

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Perspectives to Process Modeling. 1-39 - Matthias Lohrmann, Manfred Reichert:

Understanding Business Process Quality. 41-73 - E. Sezenias, Alexandros Farmakis, Giorgos Karagiannis, Evaggelia Diagkou, Michael Glykas

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A Holistic Business Performance Measurement Framework. 75-98 - Yasin Ozcelik:

Effects of Business Process Reengineering on Firm Performance: An Econometric Analysis. 99-110 - Bandar Alhaqbani, Michael Adams, Colin J. Fidge

, Arthur H. M. ter Hofstede
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Privacy-Aware Workflow Management. 111-128 - Apostolia Plakoutsi, Georgia Papadogianni, Michael Glykas

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Performance Measurement in Business Process, Workflow and Human Resource Management. 129-156 - Bela Mutschler, Manfred Reichert:

Understanding the Costs of Business Process Management Technology. 157-194 - Effimia Pappa, Michail Giakoumis, Viktoria Voxaki, Michael Glykas

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Managing Organizational Intellectual Capital. 195-220 - Efthymios Constantinides

, Carlota Lorenzo-Romero
, María-del-Carmen Alarcón-del-Amo
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Social Networking Sites as Business Tool: A Study of User Behavior. 221-240 - George Stakias, Markos Psoras

, Michael Glykas
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Fuzzy Cognitive Maps in Social and Business Network Analysis. 241-279 - Elpiniki I. Papageorgiou:

Review Study on Fuzzy Cognitive Maps and Their Applications during the Last Decade. 281-298 - Peter P. Groumpos, Ioannis E. Karagiannis:

Mathematical Modelling of Decision Making Support Systems Using Fuzzy Cognitive Maps. 299-337 - Michael Glykas

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Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement. 339-364 - Siaw Ming Wong, Jean-Yves Lafaye, Patrice Boursier

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Capturing Domain-Imposed Requirements Based on Basic Research Findings. 365-388 - Maurizio Bevilacqua, Filippo Emanuele Ciarapica

, Giancarlo Giacchetta:
BPR Methods Applied to a Manufacturer in the Domotics Sector. 389-405 - Christina Ampantzi, Marianthi Psyllou, Evaggelia Diagkou, Michael Glykas

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Managing the SME Clustering Process Life-Cycle. 407-456

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